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 Stakeholder management  Stakeholder management   Repairing Broken Motivations   Repairing Broken Motivations

A cross skilling break is the literal opposite of a busmans holiday. If we remember that a busmans holiday involves a break where the person on holiday engages in an activity they are experienced in, that they perform during their work and that the person invariably does not want. In cross skilling breaks, the person performing the break is engaging in an activity for the purposes of gaining new skills, which are not normally directly associated with their work and which they are keen to perform. A cross skilling break is also a great opportunity to get some feedback for the purposes of personal performance review as once your team member returns from their break; your project will gain opinion from another part of the organisation on the performance and motivation of the cross skilling participant.

Consider opportunities for your team members to take appropriate cross skilling breaks at fitting breakpoints in the project. If you have an acceptance testing or business assessment team, consider sending or making a request for a user team member to join the acceptance testing team for a short period. Any opportunity for development personnel to enjoy cross skilling breaks with the release and deployment teams is a very positive move, especially as the project mid point arrives and you head towards implementation. Cross skilling and team sharing engenders a greater understanding of tasks that the whole project group perform and a more accurate appraisal of the priorities other work colleagues are operating towards.

In our experience cross skilling is a very effective way to maximise talent, build your teams and keep them motivated. If personnel are offered a wider appreciation of project functions and roles, they enhance their own skills, are more aware of others needs and value each team member more. In addition, they acquire a new outlook about their own role and the wider role and interactions of the manager.

It is not a job creation scheme, it is a way to swap and try out other roles across the project while learning about different parts of a project. Also you get to share your experiences on your part of the project and positively benefit the remainder of the project. This two way communication is a constructive move to break down frictions and misconceptions between separate factions of the team. It is also a method, used carefully, to reward motivated and enthusiastic individuals and to reveal disgruntled or sceptical team members.

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 Stakeholder management     Stakeholder management   Repairing Broken Motivations    Repairing Broken Motivations



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