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 Questioning  Questioning   Practical techniques   Practical techniques

Now, let us look at the techniques we should use.

We use white boards, flip charts, overhead projectors (less and less nowadays certainly), electronic whiteboards, the wall of our meeting room and our favourite: post-it notes. We use energisers. These are word games and number games to relax and exercise the mind whilst at the same time to provide a momentary respite from the topics in hand.

We use syndicate groups. These enable us to break up a large group, to introduce parallel working and to allow a specific set of people to concentrate on the specialist area. Be aware that these small groups can tend to go straight and need to have a minimum number rather than a maximum number of people within them. You have to seek to control your various syndicate groups by providing them with detailed and concise instructions, via monitoring what they are producing and my permitting them to present their findings back to you and to the other syndicate groups.

If you are performing a requirements facilitation workshop, you will use the MoSCoW technique to assign relevant priority to the requirements.

If you are performing a risk assessment workshop, you will probably benefit from using the RIP Graph. RIP stands for risks impact and probability. See the diagram in the section on risk management. You will certainly have project risks and with the graph you can easily identify the risks that have both high probability and high impact.

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