Save £12 Million every year > Save £3 Million every quarter   
The Big Agile Toolkit: no Dogma, no Bias, no Accreditation, no Exams & no Fees   
 Leadership  Leadership   Build the Team   Build the Team

Manage   »   Project Management   »   Solving Problems

When we coach we also act as a problem solver, especially for those peculiar problems we did not expect. During project development we hit troubles and barriers to our project progress. These barriers become more difficult to traverse when the topic of our development is new to us.

With any new development, project team members will encounter inconsistencies or contradictions between what they plan to do and what the official guide book says.

The coach makes their services available to uncover real issues, to delve more deeply into the project paradoxes and to offer paths away from any problems.

When major show stopper problems occur, it is wise, if it can be accommodated, to halt the team and huddle, swarm or school them to self organise and begin to focus the efforts of the group on the problem and solution. As a leader it is important to avoid the temptation to immediately resolve or seek to supply instant solutions. The team is the decider and the arbiter of the problem and the solution.

Explore the options and the possible pathways. Engender opinion and promote feedback, sanction beliefs but never let these blind the facts and the evidence. This is a positive behaviour which is useful in resolving problems and to uncover true causes. It is a positive nature to nurture this self resolving herding behaviour, to ambush attack and overcome a problem as a group.

Issues which bubble to the surface inside the core of the project are the bread and butter of project problem solving. However, there are, of course, certain issues that cannot be addressed or resolved by the project team. Organisational issues are the largest case in point. When a matter of governance or policy affects the team and their performance, the team will undoubtedly have an opinion and a will to repair the problem.

Almost certainly, however, organisational issues take a different path, a different approach and a different set of skills to repair. In this scenario, the leader or the coach is sought to solve a problem outside the core of the project. Oftentimes, this is in the area of commitment failure and this failure is causing an impediment to the natural progress of a fast paced team. These are important issues to overcome, to repair and to learn and steer away from in the future. Building and facilitating a team to deliver in these complex environments is our next topic.


 Leadership     Leadership   Build the Team    Build the Team

Glossary:     a  »   b  »   c  »   d  »   e  »   f  »   g  »   h  »   i  »   j  »   k  »   l  »   m  »   n  »   o  »   p  »   q  »   r  »   s  »   t  »   u  »   v  »   w  »   x  »   y  »   z

#personas  »   #artefacts  »   #archetypes  »   #patterns  »   #change  »   #personas  »   #increasingoutput  »   #reducingvariation  »   #improveefficiency  »   #abstraction  »   #predictionandcontrol  »   #management  »   #organisations  »   #socialnetworktheory  »   #failfast  »   #quality  »   #waste  »   #complexity  »   #learning  »   #adapt  »   #inspect  »   #improvement  »   #models  »   #complexadaptivesystems  »   #informationflow  »   #sytemsthinking  »   #butterflyeffect  »   #unpredictability  »   #chaos  »   #emergence  »   #emergentbehaviour  »   #distributedcontrol  »   #continuousimprovement  »   #complexityscience  »   #gametheory  »  
 Agile In 6 Steps    |    Projectivity    |    Instant Agile    |    Risks    |    Auditing Agile Projects 
Big Agile Toolkit Book (Amazon Japan)   |   Big Agile Toolkit Book (Barnes and Noble)
Buy the Big Agile Toolkit Book   |   Buy the Big Agile Toolkit Kindle eBook
Solving Problems


The Big Agile Toolkit

 SPADE: Successful Pragmatic Agile Delivery Everytime™ 
Topic: 43  Page: 45/444  Progress: 10.1%
 About    |    Author 
Follow @BigAgileToolkit

This content can be copied to third parties for personal use if you acknowledge the source of the material with website URL ( and Twitter hashtag (#BigAgileToolkit).
In all other cases, no part of bigagiletoolkit or associated text or website may be copied reproduced or redistributed in any form or by any means without prior permission in writing from the author.
Agile Project Governance for Cost Conscious Companies™

All rights reserved.