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 What are facilitated workshops  What are facilitated workshops   Workshop preparation   Workshop preparation

It is important to remember that it is the customer, the business owner or sponsor, who is driving this whole project and who should drive the whole process. It is the workshop facilitator who drives a workshop. However, the customer has the final say.

We have five major responsibilities during a workshop. These are the workshop owner, the workshop participants, the workshop facilitator, the workshops scribe and observers.

The workshop owner is vital to the success of our workshop. It is they who identify the key participants, the key stakeholders, who will attend to derive a successful workshop conclusion. It is they who decide who is a relevant business areas are whilst insuring the all relevant business areas are truly represented. The workshop owner would normally be a senior level business client or the project manager at this role relationship is not mandated.

It is just important that the workshop owner has a measure of importance and clout to ensure that participants are given the time to prepare background information for the workshop, attend the workshop, make knowledgeable and empowered comment during the workshop and to provide any further information or write up after the workshop.

Naturally, the workshop participants are also really rather important to any workshop. It would be a hollow, lonely event without them. They are attending to represent their part of the organisation and bring their skills and knowledge to the process of deriving a workshop conclusion. They will be empowered to be automated comment and to decide on points of order that are raised throughout the workshop. They will need to prepare to relate before the workshop and be committed to the process of delivering a successful consensus.

The workshop facilitator facilitates the whole workshop. This means that preparation before the workshop, the process of delivering the workshop and any follow-up activities that are required after the workshop. It may involve preparing and issuing the agenda, invitations to the workshop, background data for the workshop, any equipment and supplies for the workshop and chasing up feedback and reaction after the workshop. They are responsible for insuring all workshop activities are carried out completely and concisely. Their soft skills are very important. They will be able to deal responsibly, professionally and sympathetically with all those associated with the workshop.

The workshop facilitator will be very busy during the process and will benefit from having the assistance of someone able to document the results of the workshop and it lists agreements made and actions to be performed. This is the job of the workshops scribe. They will need good written communication skills and a good ear. They will capture all of the key background information discussed, agreed and raised at the workshop.

They will capture any issues and risks, solutions agreed, action is to be followed and next steps. Remember, these are not meeting notes. This is not JZ said this piece of information and FK said that piece of information.

Observers are not mandatory. They are optional attendees at your workshop. They do not usually play an active role in the workshop process. They may be members of the project development team are ancillary members in an administration capacity. What is important is that they may not interrupt the workshop unless they are specifically asked to speak.


 What are facilitated workshops     What are facilitated workshops   Workshop preparation    Workshop preparation

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Workshop roles and responsibilities


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